free padded headband on all orders over $70

all sale items are final sale

receive your first annual pre-paid quarterly hope box FREE

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Return Policy

Headbands of Hope Return Policy


Thank you for shopping with our small business! Our priority is your satisfaction, and we strive to make your shopping experience with us enjoyable and hassle-free.


Refunds and returns are available for all eligible products within 30 days of purchase. Products must be in their original condition with tags intact to qualify for a refund or return. All sale items and items discounted 50% off are final sale. 

Purchases made through Facebook, Instagram, or other marketplaces are required to ship their items back through USPS or UPS. Customer is responsible for return shipping label. If customer would like us to provide a label, a store credit will be issued instead of a refund. 

Items damaged, incorrect or defective may not need to be returned. Please file a claimwith Order Protection within 15 days to receive a replacement order. 


Final sale items cannot be returned. The following is a list of FINAL SALE items:

  • Items from our sale section
  • Items purchased during any 50%+ off promotion
  • Quarterly or Monthly subscription boxes
  • Donations or Free Giveaway items
  • Mystery Headbands, Mystery Clips, Mystery Scrunchies
    Start your return here

    *We reserve the right to deny any returns that do not meet these requirements and the customer is responsible for supplying a prepaid label to our customer service team to receive the product back. 

    Return Policy FAQ:
    Q: What if I bought my item using a promotion code or coupon?

    A: Any item purchased during a sale of 50% off or higher is final sale. 

    Q: When will my refund be processed?

    A: Refunds will be processed within 3 business days of delivery date to our warehouse. A $4.95 fee will be deducted from the refund amount. You will receive an email confirmation of the refund. Please allow 5-8 business days for your bank to process the refund and reflect on your account.

    If you are returning a gift, a gift card will be issued within 2-4 business days of the return.

    Q: My item arrived incorrect, missing or damaged, how do I get a new item?

    A: If your item arrives damaged or is incorrect, please file a claim here.

     

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