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FAQ

Q: How do you choose which kids get headbands?



A: We deliver our headbands by hospital or childhood cancer foundation. Therefore, if you'd like to submit a hospital to receive headbands, email your request to hello@headbandsofhope.com!


Q: What about the boys?

A: We have goodies for them too! We donate our buffs to the boys. They love them!


Q: How do I become a retailer?

A: Email lauren@headbandsofhope.com for retail information.
 



Q: Do you do returns?


A: If your headband is defective, please notify us within 15 days of delivery and we'll replace it. 


Q: How can I get involved at my school?


A: You can apply to be a Campus Representative! More info here


Q: I'd like Jessica to come speak at my school/event! 

A: Awesome- email jess@headbandsofhope.com with your request!


Q: Is my purchase tax deductible?


A: No.  Although we donate a headband from every headband sold, Headbands of Hope is an LLC and not a nonprofit so purchases are not tax deductible.
  


Q: How long does it take to ship? 

A: Please allow 3-5 business days to ship. You will receive a tracking number after your order is shipped.


Q: Since I'm buying a headband as a gift, does something come in the package about the cause?

A: Yes! All headbands come with tags explaining the cause, so they make great gifts! 


Q: Can I just make a donation instead of buying headbands?

A: Sure! Your donation will go towards buying extra headbands for girls in the hospital. You can go to our donations page and submit it there :)

Q: I make headbands. Can I donate them to you to give to the hospitals?

A: As sweet as that is, we cannot accept outside headbands due to sanitation policies.


Q: I'd like to sell headbands at my event. Can I do that?

A: Of course! Just fill out this form here.


Q: What are your shipping policies?

A: You will be sent a USPS tracking number when your order has shipped. If the package is lost or delayed, please contact your local post office with your tracking number. If you accidentally input the wrong address at checkout, you are responsible for covering the shipping cost to reship. 


Q: Do you ship internationally?

A: Yes, our shipping cost to Canada is a flat rate of $10 and a rate of $20 to the rest of the world. 


Q: Where can I find retailers that carry Headbands of Hope?

A: You can find a list of our retail locations here

Q: Do you do bulk discounts?

A: Submit your event or group for a bulk discount here. We even do discounts for nursing staff! 
 
 
Don't see your question answered here? Shoot us an email, we'd love to hear from you!